White page on admin login – sometimes
I have a very annoying problem with Admin Colums Pro (v4.3.5) and the Admin Columns Pro WooCommerce AddOn (v3.1.2).
I can login as Administrator and work on the WordPress backend for days without any problems – but eventually some day when I try to login I will just get a white page instead of the Dashboard! I can not login even after trying several times and with different admin users. Strangly with users of a lower class (like “Editor”) I could login!
Even if I set WP Debug to TRUE in wp-config.php the white page remains completely empty! No error code or any other content is displayed. After lots of trial and error I found out that I can use FTP and just rename the “ac-addon-woocommerce” folder (in wp-content/plugins) to something like “_ac-addon-woocommerce” to temporarily disable the Admin Columns Pro WooCommerce AddOn. As soon as I rename it the dashboard loads just fine. I can then re-rename the add-on (to activate it again) and everything will work just fine for several days again.
This is hapopening now for several months (since I bought the plugin) and I have since updated both the core plugin and the add-on several times since then, always hoping that this problem will be solved by the update – but it always returns.
Any suggestion how to solve this once and for all would be highly appreciated as this also not only happens to me (I can use the FTP “fix”) but to the client and he can not use FTP. Thanks!!
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