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Roy Ben Menachem

while importing orders to CSV the file content has html tags

while importing orders to CSV the file content has html tags

why is that and how to avoid this ?

1 month ago
David
Developer

Hi there,

I hope you mean exporting to CSV? As we are not in business of importing data to WordPress.

But assuming that is what you mean: can you tell me on which screen (e.g. users, posts, WooCommerce) you are exporting your data? And a sample of the CSV (if not privacy sensitive) would help to inspect the HTML. You can also send it to us on support@amincolumns.com.

Hope to hear from you!

1 month ago
aaron6

I was searching for this a solution to this problem, as well.

It turns out my WooCommerce add-on had been deactivated. Once reactivated, my CSV was formatted properly without html tags being injected.

3 weeks, 6 days ago
David
Developer

Ah, thanks for your answer. We’ll keep that in mind!

3 weeks, 3 days ago

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