When seeking help with this issue, you may be asked for some of the following in
Hi
I am getting the following error when activating the plugin … How do i resolve this?
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When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.3 Current theme: mytheme (version 1.0) Current plugin: Admin Columns Pro (version 4.7.2) PHP version 7.3.7
Fatal error: Uncaught exception ‘Exception’ with message ‘Failed to register alias for AC\Column\Media\MediaParent’ in /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-content/plugins/admin-columns-pro/admin-columns/classes/Autoloader/Underscore.php:49 Stack trace: #0 /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-content/plugins/admin-columns-pro/admin-columns/codepress-admin-columns.php(31): AC\Autoloader\Underscore->add_alias(‘AC\\Column\\Media…’, ‘AC_Column_Media…’) #1 [internal function]: {closure}(”) #2 /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-includes/class-wp-hook.php(286): call_user_func_array(Object(Closure), Array) #3 /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #5 /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-settings.php(509): do_action(‘after_setup_the…’) #6 /Applications/XAMPP/xamppfiles/htdocs/tre in /Applications/XAMPP/xamppfiles/htdocs/mytrezdomain/wp-content/plugins/admin-columns-pro/admin-columns/classes/Autoloader/Underscore.php on line 49
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I have tested it in my local machine and on the staging server. I cannot access the wordpress admin section after I see this error message and have to go on the restrictive mode to disable the plugin to make the admin section work.
Please also have a look at this issue.
https://wordpress.org/support/topic/bug-failed-to-register-alias/
It seems to be a casing issue on your environment.
Can you manually download the latest version from our website and make sure that the folder and filenames are uppercased as suggested on the support ticket I mentioned above?
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