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David Bradley

Upgrade to Pro, no Drag-n-Drop or ability to edit anything.

I just purchased the upgrade to pro and all of a sudden all drag and drop features including the ability to reorder columns are not working. It seems as if nothing works at all now.

3 weeks, 5 days ago
Stefan
Developer

I’m sorry to hear that you have these issues with our plugin.
Do you mean the drag and drop features on our settings page that are not working anymore?
Can you check if there are any Javascript errors in your browser’s console when you’re on our settings page?

3 weeks, 4 days ago
David Bradley

Yes, there are errors.


select2.js?ver=1.3.15:225 Uncaught Error: No select2/compat/dropdownCss
at callDep (select2.js?ver=1.3.15:225)
at req (select2.js?ver=1.3.15:394)
at select2.js?ver=1.3.15:200
at Defaults.apply (select2.js?ver=1.3.15:4809)
at new Options (select2.js?ver=1.3.15:5048)
at new Select2 (select2.js?ver=1.3.15:5199)
at HTMLSelectElement.<anonymous> (select2.js?ver=1.3.15:5827)
at Function.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2)
at a.fn.init.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2)
at a.fn.init.$.fn.select2 (select2.js?ver=1.3.15:5824)
callDep @ select2.js?ver=1.3.15:225
req @ select2.js?ver=1.3.15:394
(anonymous) @ select2.js?ver=1.3.15:200
Defaults.apply @ select2.js?ver=1.3.15:4809
Options @ select2.js?ver=1.3.15:5048
Select2 @ select2.js?ver=1.3.15:5199
(anonymous) @ select2.js?ver=1.3.15:5827
each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
$.fn.select2 @ select2.js?ver=1.3.15:5824
value @ admin-page-columns.js?ver=1588692609:1
e @ admin-page-columns.js?ver=1588692609:1
s @ admin-page-columns.js?ver=1588692609:1
(anonymous) @ admin-page-columns.js?ver=1588692609:1
value @ admin-page-columns.js?ver=1588692609:1
value @ admin-page-columns.js?ver=1588692609:1
(anonymous) @ admin-page-columns.js?ver=1588692609:1
each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
value @ admin-page-columns.js?ver=1588692609:1
value @ admin-page-columns.js?ver=1588692609:1
e @ admin-page-columns.js?ver=1588692609:1
(anonymous) @ admin-page-columns.js?ver=1588692609:1
i @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
fireWith @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
ready @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
J @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
layouts.js?ver=1588692611:1 Uncaught TypeError: Cannot read property 'columns' of undefined
at new e (layouts.js?ver=1588692611:1)
at e.value (layouts.js?ver=1588692611:1)
at new e (layouts.js?ver=1588692611:1)
at HTMLDocument.<anonymous> (layouts.js?ver=1588692611:1)
e @ layouts.js?ver=1588692611:1
value @ layouts.js?ver=1588692611:1
e @ layouts.js?ver=1588692611:1
(anonymous) @ layouts.js?ver=1588692611:1
onloadwff.js:71 [Violation] 'setTimeout' handler took 56ms
load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:290 Uncaught TypeError: Cannot read property 'hasClass' of undefined
at HTMLDocument.<anonymous> (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:290)
at HTMLDocument.dispatch (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3)
at HTMLDocument.r.handle (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3)
at Object.trigger (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3)
at Object.a.event.trigger (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:8)
at HTMLDocument.<anonymous> (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3)
at Function.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2)
at a.fn.init.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2)
at a.fn.init.trigger (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3)
at Object.<anonymous> (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288)
(anonymous) @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:290
dispatch @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
r.handle @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
trigger @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
a.event.trigger @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:8
(anonymous) @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
each @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
trigger @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
(anonymous) @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288
i @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
fireWith @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:2
x @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:4
c @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:4
XMLHttpRequest.send (async)
(anonymous) @ VM1435:1
send @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:4
ajax @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:4
l @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288
d @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288
v @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288
h @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288
(anonymous) @ load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:288
dispatch @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
r.handle @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core&ver=5.4.1:3
load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,jquery-ui-resizable,jquery-ui-button,jquery-ui-dialog,svg-painter,wp-hooks,heartbeat&load[chunk_1]=,wp-auth-check,jquery-touch-punch,iris,wp-color-picker,thickbox,shortcode,media-upload,backbone,wp-backbone,media-models,wp-plup&load[chunk_2]=load&ver=5.4.1:290 Uncaught TypeError: Cannot read property 'hasClass' of undefined

3 weeks, 4 days ago
Tobias
Developer

It seems another plugin is trying to load the select2 javascript library. Could you disable the other plugins one by one to see which one is causing it?

3 weeks, 4 days ago
David Bradley

I disabled the plugins and found that an essential invitation code plugin is conflicting with yours. I guess I am going to have to make a choice. Yours is convenient but not essential. Can you please refund my pro version purchase. Thank you.

3 weeks, 2 days ago
Stefan
Developer

If you can send me the plugin, I can see if they offer a hook to disable/deregister their code on our settings page. Ideallically they should load their assets only on the pages where it is necessary. If I can’t offer you a solution or you still like the refund, I can do the refund after all. Please send me the plugin to support@admincolumns.com.

3 weeks, 2 days ago

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