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Richard Duncan

Update Conflicts With Elegant Themes

Hello,

When I attempt to update to the new version of Admin Columns Pro I encounter the following error message.

An error occurred while updating Admin Columns Pro: Your Elegant Themes username or API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.

The Elegant Themes API Key is correct, so this is a false error and it should not be appearing on Admin Columns Pro even if Elegant Themes API Key was incorrect.

Can you assist?

Thanks,
Phil D

5 years, 2 months ago
Jesper
Developer

Hey Phil!

That shouldn’t happen, we’ll look into this! I’ll keep you posted!

Cheers!
Jesper

5 years, 2 months ago
Richard Duncan

Also, this only occurs when the plugin Elegant Themes Updater is active.

When I deactivate that plugin, then attempting to autoupdate Admin Columns Pro results in an error message saying the update package is not available.

5 years, 2 months ago

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