Support

Search results for ""

Sorry, no results found. Perhaps you would like to search the documentation?
All Topics
Pierre LHUILLIER

Sorting working only once…

Hello, I have installed ACP, but for any reason, I can not sort properly by clicking on the columns titles.
Sorting have been enabled on each field, when I click on the title, first sorting works (sorting Z -> A) but when I click again, it does not works, I can not get A -> Z sorting. this problem happens with most of fields, see following screenshot video capture : https://youtu.be/cEP1NX0Y3jo

3 weeks, 1 day ago
Stefan
Developer

Can you check if the order param in the URL changes when clicking the sorting link?
It should toggle between order=asc and order=desc. If this param changes but the order does not change, it probably means that something on your website is forcing either the ascending or descending sorting. This could be caused by a third-party plugin or by custom code in your theme.

Just to be sure it is not related to our plugin, can you deactivate our plugin and sort on a column that has the issue with our plugin enabled, and see if you can still reproduce the issue without our plugin activated.

3 weeks, 1 day ago
Pierre LHUILLIER

Thanks for your quick reply.
Yes URL toggles between order=asc and order=desc.
When I deactivate your plugin, the fields do not appear anymore because they were created via your plugin, so I can not try to sort anymore because fields are not visible.

3 weeks, 1 day ago
Stefan
Developer

Can you add a default column that is sortable, like the Title or Date column, and check the steps I mentioned before?

3 weeks, 1 day ago
Pierre LHUILLIER

Just tested, indeed problem remains on Title field even when your plugin is deactivated, so I guess the problem is elsewhere…
Thanks again for your quick support.

3 weeks, 1 day ago
Stefan
Developer

You’re welcome. Good luck finding the cause of the issue.

3 weeks ago

You must be logged in to reply to this topic.