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Jairo

Product list (in WP Admin) shows duplicated taxonomies

Hi

Since last update Admin Columns Pro 5.7.1 and Admin Columns Pro – WooCommerce 3.7.1 taxonomies appear repeated.
It occurs with Product Categories, Product Tags and Collections (a custom taxonomy we have developed).

For instance, it would appear like this:
– Product T-shirt
– Categories: Clothes, Clothes, Clothes, Clothes

If I clear cache in SiteGround Optimizer settings they appear as they should, only once each taxonomy.

Thanks

6 months ago
Stefan
Developer

Based on your message, this sounds like a cache issue with SiteGround Optimizer.
But I don’t really understand how the items are displayed repeatedly?
Can you send me a screenshot of the result with repeated taxonomies so I can try to reproduce the issue?
Please send the information to support@admincolumns.com

5 months, 4 weeks ago
jodi

I’m having the same issue. Additionally, subcategories are not showing under their parent – all look like parent categories. Disabling ACP fixes both problems. I tried reproducing on another site and don’t have the issue, so I’m stumped.

3 months, 3 weeks ago
jodi

(I forgot to mention clearing my SiteGround cache and/or disabling the SGO plugin has no effect.

3 months, 3 weeks ago
MN Rovers

After further investigation, I found that the duplicated categories are actually still there. They just show up at the top with ACP deactivated (instead of in alphabetical order), so I thought they were gone since I didn’t see them next to their counterparts.

But the issue with the nested categories remains. They don’t show nested when ACP is active.

3 months, 3 weeks ago
jodi

(oops, that was me logged in as a different user) ^^^

3 months, 3 weeks ago
Stefan
Developer

@jodi
Your issue seems to be related to sorting.
When you sort on a column, the hierarchy is gone (because you sort on something different that the default WordPress way of sorting). You should see a button ‘Reset Sorting’ on top of the overview and when you click that, you should see the hierarchy again.

3 months, 3 weeks ago
jodi

Ooooooooooooh! Duh. There went hours of troubleshooting nothing, lol.

Thanks for your help and quick response!

FWIW: My duplicate category issue is related to a misconfiguration with creating posts using a form and assigning them to a category. It’s creating a duplicate one instead.

3 months, 3 weeks ago
Stefan
Developer

Thanks for sharing your use case Jodi.
I’ll mark this topic as closed.

3 months, 2 weeks ago

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