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Beate-Doris Schmid

Pro Rata billing?

Hi there,

just wondering, if I switch my existing license which I recently renewed but wish to switch over to an ageny one, do you charge the new license “pro rate” … means, do you credit the available month left from the current license?

Please let me know.
Thank you.

2 years, 8 months ago
Stefan van den Dungen Gronovius

Sure, upgrades should be calculated pro-rata. You can go to your subscription page on our website and click on the upgrade button there and the pro-rate price should be displayed during the checkout. If that does not work as expected, please contact me at so I can send you the correct offer.

2 years, 8 months ago

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