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admin.it

No "Filter" button on Users

Hi,

Admin Column is working fine for a couple of objects but for users, we can not (or can no longer) see the “filter” button, hence, we cannot filter.

Adrien

3 years, 6 months ago
Stefan
Developer

Hi Adrien,

The button is only available when there are filter drop-downs available.
Do you have active filter on the overview and do you see the drop-downs?
Otherwise, are you on a multisite WordPress environment?
But filter button on the network users overview page is added by Javascript.
If there is a JS error on that page, it may prevent our button to be added to the overview.

3 years, 6 months ago
admin.it

Hi Stephan,

– Yes, there are 10+ filter drop-downs on that page
– Yes, I can see the drop-down, I can on and off filters (without filtering effect)
– No, we are not on multiple WP environment
– No, I am not aware of any JS error on that page, I can’t see one.

Hope that helps.

Let me know if you want an access to have a look.

Thx,
Adrien

3 years, 6 months ago
Stefan
Developer

Hi Adrien,

Yes please, access to your environment would indeed help to analyze the problem.
Can you send me the information at support@admincolumns.com?
You could first try to update our plugin to the latest version. We just released 4.2.4.

3 years, 6 months ago
admin.it

Hi Stephan,

Seems latest version has fixed the issue. Thank You.

Adrien

3 years, 6 months ago
Stefan
Developer

Hi Adrien,

That’s great to hear.
I will close this topic.

3 years, 6 months ago

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