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kevin13

Inventory not updating correctly

Hi Team,

I’ve noticed a few times now that when we update a product’s stock levels, if it is out of stock, then the edited amount entered doesn’t update from out of stock to in stock from the products screen. So customers will see it as oos even though we have stock. When the quantity is entered initially it turns to “in stock” and coloured green but it is only upon refreshing the page we see it as red and a positive stock quantity. I can’t add a screenshot here so hopefully you understand!

Any ideas?

Thanks, Kevin

2 months ago
Stefan
Developer

Are you experiencing this issue with bulk edit or also with inline edit?
Our editing feature uses the WooCommerce feature to update the product and returns the updated value of a product when refreshing the column after the edit action. So if you see the stock changing on the Table page, but turning red after a refresh, something in between must have happened.

Do you know if you have custom filters/hooks on your website related to our plugin or the WooCommerce plugin?
Feel free to send me your screenshots by mail > support@admincolumns.com

2 months ago

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