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Richard Cote

Export to CSV not working

When clicking on the CSV export, the process appears to begin, but the processing indicator wheel just keeps spinning while the percentage stays at zero. I have tried limiting the columns to the bare minimum (2), but this does not change the status of the problem.

This problem is with Admin Columns Pro, v4.7.3, running under WordPress 5.2.4.

Any suggestions as to how to get this function to work?

3 weeks, 2 days ago
Stefan

Do you have this issue on every overview page?
Or only on a specific overview page?

3 weeks, 1 day ago
Richard Cote

I have tried it with regular posts, and regular pages and neither works.

As mentioned before, it fails whether the admin column are highly limited or the range of what my client requires (~8 columns).

Is there a list of plugins that have compatibility issues with Admin Columns?

3 weeks, 1 day ago
Stefan

Hi Richard,

We don’t have a list of plugins that are not compatible or give issues.
If you’re a bit technical, you could do some debugging yourself.
When you click the export button, we do some Ajax calls to prepare the export files.
This is done in batches so that it won’t run into any timeouts.
You could have a look at the network tab in your browser’s console to see if the Ajax call fires correctly and don’t give an error status, maybe even check the response of the call. Please send any results to my email at support@admincolumns.com so that you won’t post any sensitive information. If you have a staging or test environment, I could also have a quick look for you to see I can find anything.

2 weeks, 5 days ago

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