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Revolut Revolut

Export options not working in different env

Hello,

I just bought AdminColumns PRO. I tested it on the local server and everything seems to work fine.
On the other hand in staging and the prod environment, I can’t make the export button appear. When I try to choose which columns I want to export, after page reload, my every choice is set to null again. Looks like it ignores my options.

Maybe you have any idea why is that?

1 week, 1 day ago
Stefan
Developer

Can you check if in the database the {prefix}admin_columns table is available?
I believe that the tables were not created during installation/activation.
You can force the creation of those tables by adding the following to the URL when you’re on our settings page:

&ac-force-install=1

This will force the installation script to run that also creates the necessary tables.
Can you try that and let me know if that works?

1 week, 1 day ago

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