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Character Encoding

Hey guys,

Hopefully you can help with this one.

We have a custom post type called ‘Firms’ wherein the post_title is the name of the Firm. When we export the list of firms, any firm with an apostrophe renders the incorrect encoding:


Government Actuary’s Department (GAD) becomes…
Government Actuary’s Department (GAD)

Where should we change the encoding type?



5 years, 3 months ago
Stefan van den Dungen Gronovius

Hello Mike,

Thanks for your feedback.
The exported file is always encoded to UTF-8 and cannot be changed at the moment.
We do have a feature request for this to add a hook, but I can’t give you a timeframe on that.
I do expect you’re using Microsoft Excell since Excell does not recognize UTF-8 format automatically.
You can import any CSV file and force it to load as UTF-8.
I don’t use Excell, but I believe this page explains it quite well.

5 years, 3 months ago

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