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Bjorn

Admin Columns Pro is causing default user search function to fail

Hi there, I have noticed since one of the recent updates we can no longer use the default search in the user screen to find members in our site (either by name, username or email) whatever I try it says no results. I switched off all plugins and worked through one by one and discovered it is admin columns Pro which is causing this to stop working.

4 years ago
Stefan
Developer

Hi Bjorn,

Thanks for the feedback. Unfortunately I cannot reproduce the issue.
When you have Admin Columns Pro enabled, do you have filtering or sorting active on the user overview? It may have something to do that you’re sorting on a column. If you see the ‘reset sorting’ button, then sorting is active. If so, can you try to click that button and try again to search for username, name or email? It also may be some custom code in your theme that also hooks into the pre_get_posts filter to alters the query on the users overview page.

Otherwise, could you send me a list of plugins you use or give me access to your environment so I can have a look? Please send information to support@admincolumns.com.

4 years ago

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