Frequently Asked Questions

Pricing

1. Do you offer support?

   Yes, we have a dedicated team to handle any questions. Just submit a ticket in one of the support channels (email, forum or Slack) and we’ll be happy to assist you!

2. Do you offer a trial?

   We don’t offer a trial version, but we do have a 30 day refund policy, so you can buy with confidence.

3. Who should use Admin Columns?

   It’s useful for any WordPress site really. It starts to shine brighter the more data or content you have. If you rely on Advanced Custom Fields (ACF) or WooCommerce, Admin Columns can be a real lifesaver.

4. Is my Admin Columns license automatically renewed?

   Yes. Your Admin Columns license will automatically renew after one year, so you don’t lose access to support, updates, and the ability to register new sites. You can easily disable the auto-renewal on your account page. And we’ll send you a reminder two weeks before your license renews.

5. Will Admin Columns continue to work when my license expires?

   It will keep on working just fine. But to receive updates and premium support you should renew your license.

General

1. Is Admin Columns GPL

   Yes

2. Do you have a demo version?

   Yes, we do! You can explore all the powerful features of Admin Columns Pro in our online demo. It comes pre-installed with popular integrations, including custom post types, custom fields, WooCommerce, and Advanced Custom Fields (ACF). Prefer to try it on your own site? Every purchase includes a 30-day money-back guarantee, so you can test it risk-free.

3. Will I lose my column settings when I upgrade Admin Columns to the Pro version?

   No, you will not lose your column settings as the Pro version of Admin Columns is built upon the free version. You just get a lot more awesome features in the Pro version.

4. What happens if I activate Admin Columns on a development site?

   We automatically try to detect and exclude development or staging sites, so activating Admin Columns in those environments won’t count towards your license limit. If you ever notice otherwise, just reach out — we’re happy to check and adjust it for you.

5. When can I start using Admin Columns Pro?

   After purchasing a license for Admin Columns Pro you will receive a download link and license code within a few minutes. Simply follow our 1-minute installation guide and you’re ready to go!