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Sebastian Stummer

Pulginr cashes Back end!!!

After updating to the latest WordPress version, your plugin unfortunately causes a conflict and crashes my entire backend administration area, which is quite confusing for me.

We have already downloaded and installed the latest update of your plugin, but the problem still persists.

Could you please check what might be causing this issue or let me know if there is already a solution available?

1 week, 3 days ago
Tobias Schutter
Developer

Hi, could you please send us your PHP error log? It should contain the exact error message. With that information, we will be able to investigate further and help you resolve this.

1 week, 3 days ago
Sebastian Stummer

Hi,

thank you for your message.

Unfortunately, I’m not sure where I can find the PHP error log on my server. I’m using WordPress and hosting with Strato. Could you please let me know where I can access or download the PHP error log so I can send it to you?

Best regards

1 week, 2 days ago
Tobias Schutter
Developer

It depends on entirely on the server settings. I have send you an email with instructions to locate the error log.

1 week, 1 day ago

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