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Matthew Lugton

WooCommerce Products Columns missing defaults

Hi,

We encountered this issue previously in some old builds of ACF Pro in combinations with Admin Columns Pro where WooCommerce Product Default column fields don’t show in the dropdown choice selector and the only option is ‘Last Modified’. Restoring columns and reseting preferences also don’t appear to help.

Previously, an update to the ACF plugin resolved this, however, since the latest plugin updates for both, we have lost these default fields again. Is this an issue others encounter? Is there anything anyone can recommend to try?

Cheers!

2 weeks, 3 days ago
Stefan van den Dungen Gronovius
Developer

Hi Matthew,

Just to confirm, do you mean that you only see one column type available (e.g. Last Modified) in the column type dropdown? And you suspect it’s related to ACF?

I haven’t come across this issue before, and it’s a bit unusual since the list of available columns is quite isolated from the rest of the code. If possible, could you provide access to a staging environment where the issue can be reproduced? That would help us investigate further.

Please feel free to reach out directly at support@admincolumns.com so we can look into this in more detail. And if any other users have run into the same behavior, I’d be very interested to hear about it here as well.

2 weeks, 2 days ago
Matthew Lugton

Hi Stefan,

Thanks for following up!

Yes, confirming that we only saw one column type available in the ‘default’ list column type dropdown for WooCommerce Product column assignment. All other column types seemed to be fine and it was only isolated to products. We have had this issue on two separate occasions on both a staging/demo environment and live environment. The first time, it was solved by updating a minor version to the ACF Pro plugin. The second time, we did a series of plugin updates (not including ACF Pro or Admin Columns Pro), namely ‘Object Cache Pro’ and cleared caches.

We suspect a cache issue causing the CMS to not completely register plugin changes/updates but as it’s very hard to replicate we can’t confirm or troubleshoot properly. However, all caching setups and integrations SHOULD ignore the WordPress CMS and admin sections which causes some hesitation in this suspicion. This also could be isolated to our hosting environment which is currently with Cloudways.

If anyone experiences this issue, I would recommend updating plugins and clearing all cache data. If we can isolate the source of the problem, I will report back.

Cheers!

6 days, 16 hours ago

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